About Us

At Accolade Wines, our purpose is to enrich everyday moments through our incredible wine brands.

Our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Petaluma, Banrock Station, Mud House, Jam Shed and many more. The driving force behind our business is our people and having recently been voted Employer of Choice 2024, we are excited to continue our collective journey as one of the top wine companies in the world.

About the Role

We are now recruiting a permanent Telephone Sales Consultant to join our fantastic and fun Adelaide ANZ Sales team on a part-time basis (4 days per week).

Reporting to the Telephone Sales Manager, you will manage a portfolio of telephone customers (via both inbound and outbound), collect and key orders to meet and exceed sales targets to drive revenue growth.

Role Responsibilities

• Execute daily, weekly and monthly telephone call expectations to portfolio customers

Build rapport and relationship with portfolio customers
Identify sales opportunities and ability to add value to the relationship
Inform customers of all relevant deals, discounts and promotional material
Ensure customer orders are keyed into appropriate portal promptly and accurately
Ensure customer information is entered promptly and accurately into CRM system
Work collaboratively as part of a team
Attend external Accolade Wine events as required
Perform role to meet and exceed required business targets

What You'll Bring

Strong communication skills (both written and verbal), especially over the phone.
Good stakeholder management skills, including interacting with different levels of seniority
Proactive mindset (engaging & impact-oriented) anticipating needs and issues.
High attention to detail with the ability to think end-to-end on behalf of the customer and work with a sense of purpose
Minimum 1 year experience in a sales role of KPI or target driven environment
Proficient in MS-Office skills (Word, Excel, PowerPoint)
Strong negotiation skills and ability to provide exceptional customer service

What You Can Expect

Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.

You will also have access to:

Wine allowance and access to unique wine specials
Flexible working (Up to 2 days working from home)
Modern office located in the heart of the Adelaide CBD
Volunteer on our Go Beyond Day to make a difference
Earn bonus leave for your loyalty, plus celebrate your Accolade Anniversary with a day off
Paid Parental Leave
Access to an extensive online learning library
Private Health Insurance Discounts & Annual Flu Vaccination Program
Employee Assistance Program + other exclusive employee discounts with national retailers

Want to Find Out More?

Watch us in action here.

Sound like your kind of drop? Apply now.

At Accolade Wines we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.

Accolade Wines

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Telephone Sales Consultant