Are you a detail-oriented, proactive individual with a passion for events? We’re looking for an Events Sales Coordinator to be a vital part of our team, responsible for managing the administrative and coordination aspects of Conference & Events (C&E) and group bookings at our hotel. In this dynamic role, you’ll ensure seamless event planning and delivery while providing exceptional service. Plus, this position offers an excellent entry-level opportunity into the sales and events industry, with tremendous growth potential within a well-known global luxury brand.

Your Day-to-Day Responsibilities:

Oversee all administrative tasks related to Conference & Events (C&E) and group coordination.
Conduct comprehensive group briefings to ensure every detail is understood and addressed.
Prepare and issue contracts for events and group bookings, promptly and accurately.
Manage logistics and coordination after contracts are signed, ensuring a smooth execution.
Create and maintain accurate rooming lists for event attendees.
Develop and manage deposit schedules to track payments and ensure timely transactions.
Prepare and process invoices, ensuring adherence to company policies.
Update and maintain the Delphi system to ensure all event details are organized and accessible.

What We Need From You:

Previous experience in events coordination or a similar role is preferred but not required—this is a great entry-level role into sales!
Strong organisational skills with the ability to multitask in a fast-paced environment.
Excellent communication and interpersonal abilities.
Proficiency in relevant software, including Delphi, is a plus.
A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

This is a part-time, hotel-based position (3 days per week).

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What We Offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

IHG Hotels & Resorts

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Conference & Events Coordinator