At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
Working at IKEA has its benefits and rewards:
• $26.36 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
• This role is Permanent, Part-time, 40hrs/fortnight.
• This role requires availability to work 9:00am to 9:00pm weekdays and weekends.
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively).
• To be considered for this position Monday and Friday availability is required in conjunction with the above.
RECRUITMENT PROCESS
• If your application is successful, you may be invited to complete a video interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person interview with the hiring team.
• If you are successful, your shifts will commence from Monday 5 August 2024.
ABOUT THIS WORK AREA
As Sales Co-worker your responsibilities will include, but are not limited to:
• Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their home furnishing needs.
• Supporting customers with their home furnishing (kitchens, living room storage or wardrobes) design process using the IKEA 3D rendering software. You will build strong relationships with the customer throughout their planning journey.
• Following up on customers after initial planning appointments, via phone call to discuss their home furnishing designs, answer questions, and address any concerns.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Revitalise products for resale by repackaging and offering them as As-Is item or repacking IKEA products back into a saleable condition.
• Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
• Stay knowledgeable about in-store specials, delivery options, product features and benefits.
As Sales Co-worker you are or have:
• Passionate about learning and sharing the IKEA product range with customers.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently.
• A calm and confident approach along with strong communication and customer skills, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
• You have proficient computer skills and an ability to learn about all technical aspects of the IKEA product range.
• A safety mindset and being comfortable with physical work and manual handling including repetitive lifting.
We need people like you
At IKEA, work is so much more than a job. Come join us!
