Having fun at work allows me to shine. When I shine, my Invisible Excellence is revealed
The Opportunity
As Ericoms People and Culture Coordinator, you will be an essential member of the small but mighty People and Culture Team, head-quartered in Wollongong, NSW, supporting the broader business across Australia. This role can base in Wollongong, NSW OR Melbourne, Victoria. This role will be Tuesday to Friday, with a 50/50 split between WFH and in-office.
Our People and Culture Coordinator will support the People and Culture Manager by;
- Recruitment and Onboarding: Coordinating the end-to-end recruitment process, including job advertisements, screening candidates, coordinating interviews, and conducting new hire Onboarding sessions.
- Employee Relations: Assist in handling employee enquiries, resolving issues, regulating the in-house HR Info-Bot and providing concise assistance to employment queries.
- HR Administration: Maintain accurate and up-to-date employee lifecycle records, process HR documentation, and HRIS management.
- Training and Development: Support the coordination and planning or training and development initiatives across the business, supporting both mandatory industry training requirements and professional development initiatives across all departments of the company.
In this role, you will answer employee queries, contract requests and manage in-house and external training coordination – and you might also join an event planning meeting, attend a lunchtime Personal Training session, and tackle some HRIS management at the end of the day. Each week you will support the People and Culture Manager with HR related projects and monthly reporting, ad-hoc audits, and board reporting. This key role will also work closely with the Payroll Manager.
You will be our expert for all first point of contact HRIS queries. You’ll develop strong relationships across the business, understanding the needs and preferences of our internal stakeholders, and being a reliable advisor where needed. You will manage the HR ticketing system, ensuring the People and Culture team can continue to provide the best possible service to the business in a timely manner. And the best part – your humour and friendly and approachable personality will mean our Ericom people will know you are there to help them along their path.
A little about us...
Ericom is Australia's leading technology solutions provider, specializing in unified communications, managed networks and connectivity, digital health and infrastructure, connected workspace, future technologies, Horizon365 managed services, and offender technologies. With over 30 years of experience, Ericom is the trusted technology partner for major government organisations' and essential-service providers. Our goal is to empower businesses with secure, agile solutions that prioritize exceptional human experiences, helping them stay ahead in today's rapidly evolving technological landscape.
The Extra Fun Stuff:
Ericom have a 'Work Hard, Live Happy' approach. We live this by;
- Being Winners for both 2022 and 2023 (fingers crossed for 2024) WRK+ Top Places to Work
- Flexible and Hybrid working options across Australia
- Lifestyle Support passport covering Free counselling, Health and Wellness Coaching, Financial Coaching and more.
- Birthday Leave - celebrate your day, on us.
- Company Parental Leave for all Ericom employees
- Grow your career: 15 hours Company provided training for industry or professional development training each quarter
To thrive in this role;
- Demonstrated experience within a human resources admin or coordinator role.
- Big on communication; written, verbal and non-verbal.
- Comfortable with multitasking and can do so proficiently
- Excellent administration skills
- Master Triage - expert time management and organisation are a must
- MUST be conversant with the Fair Work Act, NES and comfortable with Award and Agreement interpretation and how these apply to the employment landscape practically
- Technologically confident and can learn new systems with ease.
- A strong focus on internal client service
- An annoyingly high level of attention to detail
- Bachelor of Business (HRM) or working towards a Human Resources related qualification is highly desirable but not essential
- Confident, approachable, with a shining sense of humour and a desire to grow professionally
You've come this far - apply and talk to us now about why you may be the newest addition to our People and Culture Team!
Ericom requires successful candidates to undergo mandatory background checks as part of our partnership agreements and strict information security policies. These checks may include criminal records, bankruptcy, employment and qualification verifications, as well as identity and immigration status.
We invite and encourage people from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, individuals from varied cultural backgrounds, and those with disabilities. Our aim is to reflect the rich diversity of our communities and we are committed to a positive, barrier-free hiring process and to creating a supportive work environment.
Should you require any accommodations to assist with your application, please inform us by emailing in advance. We can tailor your interview or application process to include phone calls rather than video, accept applications in different formats, provide questions or context before your interview, allow extra time during the interview, etc. Please let us know what support you require.
