Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
An exciting opportuntiy/secondment has arisen within the PECE team for a clinician who is passionate about patient experience and strengthening systems that support optimal patient outcomes.
- Fixed Term - 6-Months
- Part Time at 32 hrs per f/n
- Grade 4 Administrator - HS4
- Alfred Location
About The Department
Patient Experience and Consumer Engagement (PECE) was established to align the existing portfolios:
- Aboriginal Health
- Consumer and Community Participation
- Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ), disability and other seldom heard groups with potential unmet needs
- Patient Experience
- Volunteer Program (The Alfred and Caulfield Hospitals)
PECE strategically supports Alfred Health to implement, monitor and evaluate the Patients Come First (PCF) Strategy. The PCF Strategy is Alfred Health’s ‘road map’ for agreed priorities of care and service to support the best possible experience of care for all our patients, irrespective of their individual preferences, values and expressed needs.
About The Role
We are seeking a highly organised and motivated person to join Alfred Health’s Patient Experience & Consumer Engagement team as the Project Officer for the Patient Reported Outcome Measures (PROMs) project. This role focuses on enhancing the use of PROMs across Alfred Health, contributing to improved patient care and experience. You will work collaboratively with clinical teams, consumers, and other stakeholders to drive meaningful change.
Qualifications And Experience Required
- Undergraduate degree in a health-related field (e.g., Nursing, Allied Health, Public Health) or equivalent experience.
- Passionate about improving healthcare quality and patient outcomes.
- Strong stakeholder engagement and communication skills.
- Organised, proactive, and able to manage dynamic workflows.
- Knowledge of healthcare systems and trends, particularly within Victoria.
Staff Benefits
- Generous salary packaging and novated leasing are available through Maxxia
- Onsite child care services, a payroll deductible expense
- Onsite staff gym, a payroll deductible expense
- Modern onsite library facilities, exclusive to Alfred Health staff
- Access to health and wellbeing incentives
- Discounted health insurance
If you would like further details regarding this position, please email Robyn Wright, Innovation and Improvement Team Leader Robyn.Wright@alfred.org.au or Tim Chestney, Patient Experience Officer t.chestney@alfred.org.au
Applications close Sunday, 19 January 2025
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au
