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Client Care & Business Development Co-ordinator

MumSafe • Permanent Part-Time • QLD, AU • 1m ago

MumSafe

Queensland preferable Remote only

Part time

Business Development

231 views

11/11/24

Company Overview: MumSafe is committed to empowering mothers by connecting them with certified pre and postnatal exercise professionals. Our mission is to support mothers through safe, effective fitness guidance while fostering a global network of qualified trainers.

This is your opportunity to contribute toward changing the landscape for mums in the fitness industry.

Working closely with our founder and within an intimate team, bring your skills in communication, planning and collaboration to this role to truly make a difference.

We are seeking a versatile Client Care and Business Development Co-ordinator to enhance client experiences, drive business growth, and manage impactful events.

The ideal candidate is energetic, proactive & self motivated, driven by attention to detail. Has excellent communication, organisational, and problem-solving skills. Is passionate about supporting mothers and promoting health and are fuelled by creating & leading change.

Roles and responsibilities include:

Client Care: Oversee and improve the client care process, ensuring a positive and supportive experience for all members and trainers.

Planning & Execution: Plan, organise, and execute events, workshops, and webinars that align with MumSafe’s mission and goals.

Community Building: Foster a strong community among trainers and clients through engaging activities and communication.

Feedback & Improvement: Collect and analyse client feedback to identify areas for improvement, implementing strategies to enhance satisfaction and retention.

Strategic Partnerships: Identify and establish partnerships with private OBs, midwives, and healthcare organisations to enhance MumSafe's offerings and visibility.

Market Expansion: Drive the expansion of our trainer network & awareness of the MumSafe brand amongst mums themselves.

General support as and when it arises.

Further details:

Three years experience in client care, partnerships, business development or a related field, preferably within the fitness, healthcare or mum-industry.

The ideal candidate will be based in QLD, Gold Coast is a bonus.

Work hours are flexible within 9am-4pm. (will not suit someone wanting to work evenings or ad-hoc hours.

Permanent part-time employment

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