Job summary

BJ Disability and Support Services looking for experienced, reliable, and empathetic Support Workers (Eastern suburbs of Melbourne and surrounding areas) who want to make a difference by supporting our participants in achieving their goals and living their best life.

About the role

We are seeking a Business Development Officer to join our dynamic team to drive growth and expansion across all of our NDIS services.

Attract new NDIS Participants for our Support Services, Day Programs & Accommodation.
Network and engage with disability sector stakeholders, including Support Coordinators, hospitals, mental health departments, and registered NDIS providers.
Develop effective engagement strategies.
Attend networking events, conferences, and relationship-building functions.
Proactively nurture and manage leads through the customer journey.
Demonstrate a track record in healthcare business development/growth.
Utilize an existing client database to drive engagement.
Work with KPIs and targets to achieve business objectives.
Convert leads into prospects and manage new relationship opportunities.
Build community networks to foster customer engagement and inquiries.
Provide guidance and solutions to participants regarding the NDIS process.
Ensure services align with participant plans for optimal financial outcomes.
Drive marketing initiatives through social media and digital channels.

Qualities:

Minimum 1-2 years’ NDIS industry experience, ideally in a similar role or significant experience as a NDIS Support Coordinator, Local Area Coordinator.
Self-motivated with a proactive approach.
Passionate about delivering exceptional sales experiences to participants.
Excellent communication skills, particularly empathetic communication with participants and their families.
In-depth knowledge of NDIS practice standards and the ability to develop and implement tailored-care plans.
Strong consultation abilities.
Must possess a current driver’s license due to travel requirements.

Job Types: Part-time, Casual

Pay: $34.00 – $39.00 per hour

Benefits:

Professional development assistance

Schedule:

Day shift

Supplementary Pay:

Overtime pay
Penalty rates

Licence/Certification:

First Aid Certification (Preferred)
Working with Children Check (Preferred)
Driver Licence (Required)
NDIS industry experience (Required)
National Police Certificate (Preferred)

Work Location: In person

Expected Start Date: 15/10/2024

BJ Disability Support Services jobs

Business Development Officer (NDIS)