Skills and Qualifications

Background: Business, Marketing or related field.

Position

Entry level

Experience

1+ years

Main responsibilities

Assisting Account Managers with pre & post-sales activities, such as providing product information, quotations and addressing client's inquiries (B2B and B2C).

Assisting sales lead generation activities and maintaining CRM, workdrive, and other relevant systems.

Assisting with the identification and recognition of new business development opportunities.

Following up on Client Accounts to assure their continuous satisfaction with Trulux services & products.
Answering customer inquiries, scheduling meetings and sales appointments (i.e. general customer service).
Providing troubleshooting assistance for orders, account statuses, and other challenges.
Handling complaints.
Ensuring the satisfactory implementation/installation/utilisation of products/ services.
Promoting new products and services to existing customers.
Assisting in the launch of new products (i.e. marketing, promotion, information, etc).
Promoting new services/ products to maximise client satisfaction.
Maintaining updated knowledge of company products and services.
Streamlining Sales & Account Management processes within the Department, as well as assisting with the implementation of new processes to maximise productivity.

Job Type: Part-time

Pay: $46,769.95 – $65,000.00 per year

Expected hours: 24 per week

Schedule:

Experience:

Work Authorisation:

Work Location: In person

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