About Us: Primary Edge Promotions is a Melbourne-based creative products and services agency specializing in bespoke promotional products.
The Role: We are seeking a dedicated and enthusiastic Sales Coordinator to join our team. This role offers the opportunity to work in a dynamic and supportive environment. This is a part time role (25-30 hrs) and offers hybrid working and flexability with 1-2 days per week at our office in Sunshine West.
Key Responsibilities:
- Provide exceptional over-the-phone customer service to all customers
- Serve as the main point of contact for customers
- Prepare customer sales quotes using Brand Engine (CRM)
- Enter all sales orders into Brand Engine
- Prepare monthly reports for major customers
- Update and maintain all dedicated customer online stores/portals
- Stay updated with new product releases from local suppliers
Skills & Experience:
- Sales and Customer service Savvy: Proven experience in sales and customer service, especially in the promotional products industry or a similar field.
- Fast-Paced Pro: Thrives in a busy, deadline-driven environment.
- Detail-Oriented: Strong attention to detail.
- Great Listener: Excellent listening skills and the ability to follow instructions.
- Quality Focused: High emphasis on quality, accuracy, and productivity.
- Tech-Savvy: Proficient in Microsoft Office suite.
- Reliable & Driven: Motivated, hardworking, and dependable.
Why Join Us?
- Flexible working hours
- Great company culture
- Supportive team environment
- Opportunity to work with a diverse range of customer
How to Apply:
If you are a motivated individual with a passion for customer service and sales, we would love to hear from you.
Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
