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- Grade 2 Administrative Assistant - Permanent - 25.5 hours per week (Mon, Thurs, Fri)
- Make an impact across our health service and within the community by providing a positive patient experience and supporting the Orthotics and Prosthetic (O&P) team
- Based at the Royal Talbot Rehabilitation Centre, Kew
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Orthotic and Prosthetic Department
Our Orthotic and Prosthetic Department has a strong focus on positive patient outcomes, professional development and effective practices, to deliver high quality and timely service, both clinically and technically, to the inpatients and outpatients across Austin Health and the community. We are actively involved in quality and education initiatives, and work with other Allied Health professionals to deliver a high standard of treatment across a large range of pathologies.
About the role
The Administrative Assistant aims to deliver administrative support to the O&P Manager and team, including reception duties, processing accounts, inventory management, ordering and data processing.
A regular day will see you:
- Work within a small collaborative administration team
- Be the first point of contact for telephone and face to face enquires for all patients and visitors to the service
- Co-ordinate referrals and appointments for new and existing patients
- Maintain patient records.
- Place orders for stock and patient specific components
- Raise invoices for third party funded supports
- Actively contribute to the development and continuing improvement of the orthotics and prosthetics service
About you
You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.
To be successful in this role, you'll bring with you:
- Sound administrative work experience demonstrating good time management, organisational and problem-solving skills
- Ability to work independently, and as a part of a team showing the initiative to be involved in the strategic direction of the organisation and the department.
- Well-developed interpersonal skills, with a flexible approach to work to suit changing business needs.
- Ability to communicate and build relationships within the local team, associated healthcare staff, service providers, stakeholders, suppliers, and patients.
- Well-developed and demonstrated computer literacy skills in Word, Excel and Power-point.
- Knowledge or experience of working in a large health care organisation or with the National Disability Insurance Scheme (NDIS) would be of benefit
Our benefits:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Access via public transport, car parking and end of journey facilities for cyclists
- 5 weeks annual leave
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People.
We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check a Working With Children Check and NDIS Worker screening. If you require any reasonable adjustments to the recruitment process or have questions about this opportunity, you are welcome to reach out to the hiring manager: Louise Baxter, 03 9490 7666, louise.baxter@austin.org.au
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: 2 January 2025
